By using our service you understand and agree to the following:
The fee we charge for services consists of 10% for the documents and 90% for our customer service department staff to provide court procedural support for 90 days.
If the court changes their documents and does not accept the court documents we have provided you and after contacting us, and having given us the opportunity to correct the issue, only at that time our guarantee will be valid but is limited to 10% of the total fee paid- this will represent 100% of the document fee portion that will be refunded.
At all times we clearly suggest to customers to take advantage of the 90 days of court procedural support. Not using our customer support is considered an invalid argument for a partial refund since our cost to make the support available stays the same.
Prior to contracting our service and providing this company with a form of payment our staff have disclosed to you our non- cancellations and no- refund policy as well as this web site disclosure both which you have agreed to.
Once a customer has made the decision to use our service and has provided us with their billing information as well as a form of payment the service commences immediately. We have disclosed two times in advance and in writing by written acknowledgment as to our no –refund and our non –cancellation policy regardless of the reason or soon after the commencement of the service.
If a customer has started our service with a payment plan and then defaults on this arrangement or contacts this company to cancel the service. All credit privileges we have granted will be immediately withdrawn and the full amount will be immediately due.
This company will not be liable for any complexities that may arise that could cause the customer to need the services for a local attorney. In that event there will be no refunds nor there any liability against this company.
In the event that the customers actions results in damages, this company or its staff will not be held liable for any damages.
When you have started the service you would have received a written receipt the same day you start. The receipt discloses the fixed price that was agreed to, details of what the service is and the policies of our company. This disclosure includes our guarantee and our no cancellation policy. This same information is found on our web site. We request the customer to sign the receipt in order to validate the guarantee. In the event that the customer chooses to not sign and email or fax back the receipt signed, the guarantee will become invalid. Regardless of the customer no longer having a guarantee that would protect them from possible additional expenses we will still provide the service to the best of our ability and authorization for the charges as well as our policies will still be in effect.
Any questions just call 1-877-379-6589